Krrass customer support team is here to answer your questions. Ask us anything!
Hi, how can I help?
FAQ
You can through an online message by Whatsapp or send us an email with your requirement, we will reply to you within two hours.
We have professional engineers online helping, or your engineers can come to our factory for the free train. Our engineers can also come to your place for training (need pay cost )
You can choose your own shipping company, or choose ours, we can offer you the CIF price.
If machines less than one container, we will load LCL, this would save more freight cost.If purchase two more machines, we suggest choosing 20GP, 40GP, or HQ container
Our factory has more than 500 skilled workers, most of whom have more than 10 years of experience in this field. Also, we have more than 120 senior technical engineers.
KRRASS is a mature brand in China. We have CE, ISO, and SGS certifications to prove our quality. We welcome your visit, seeing is believing.
Our machines have been sold to more than 50 countries. For specific areas, please contact us.
Minimum order quantity: 1 set.
We accept OEM
TT(30% Advance payment in advance, 70% balance before shipment)
LC (100% at sight LC), Should be negotiated firstly.
We always have stocks for clients, contact us for more details.
Normally 25 days.
We assure you of the quality of our machine (for example, the processing speed and performance will be the same as the data of the sample machine and your requirements). The contract will contain detailed technical data.
We always arrange a final test of the operation before shipment. The machine will be tested for several days, and then use customer materials to test its performance. After we confirm that there is no problem with the machine, we will arrange delivery.
We provide a 2-yeas warranty for the machine. A flexible extended warranty can be provided as agreed.
After delivery, we will send you all the original documents according to DHL’s requirements, including packing lists, commercial invoices, bills of lading, and other certificates required by customers. You can also choose to discharge more easily.
Yes, if purchase more will enjoy more discounts.
We are the manufacture specialized in sheet metal machines, We know more for the client’s requirement.
Yes please send us your material, then we will offer samples to you as your requirement.
Masters in industrial manufacturing with 25 years of experience and 10+ awards!
